Front Desk Training: Turn Your First Impression Into a Lasting One

Not Just Reception: Revenue Queen

TURN YOUR FRONT DESK INTO A SALES ENGINE WITHOUT FEELING SALESY

Let’s face it—your front desk can make or break your business. The attitude, energy, and communication at the front desk sets the tone for the entire client experience. If that interaction falls flat, your treatments, your results, and even your marketing won’t matter.

STOP LOSING CLIENTS AT “HELLO”

First Impressions Aren’t Just Important—They’re Everything

Your front desk staff is your first sales call, your brand ambassador, and your customer service rep rolled into one. In this fast-paced, no-fluff training, we show them exactly how to:

Greet with confidence and warmth

Control the call and book with certainty

Handle objections like a pro

Fill the schedule and reduce no-shows

Build long-term client loyalty from the first touchpoint

Convert

Convert phone inquiries into booked consults

Handle

Handle objections with confidence

Avoid

Avoid the biggest front desk mistakes that cost you money

28 YEARS OF TRIAL & ERROR—NOW IN ONE SIMPLE COURSE

Learn From Two 7-Figure Practice Owners Who’ve Trained Hundreds

This isn’t theory. This is field-tested, real-world training created by med spa and wellness veterans who’ve done it, fixed it, and scaled it. We've packed decades of leadership, marketing, and operational wisdom into a short, punchy course your team can start using immediately.

SIMPLE, SASSY, STRAIGHTFORWARD.

Systems Win. Scripts Sell. Confidence Converts.

When your front desk runs like a pro, your whole practice becomes more profitable, more peaceful, and more powerful. Whether you're a solo owner or managing a team of 10, this course will elevate your brand from the front lines.